Support Center

OwnPay Support & Technical Center

Welcome to the central support desk for the OwnPay self-hosted, open-source payment gateway infrastructure. Get developer help, explore guides, or contact our support staff to audit your transaction ledgers, configured plugin gateways, and sandbox tools.

Active Support Portals

Connect with developers and server hosters across our official open-source networks.

Monitored

GitHub Issue Tracker

Submit technical bugs, security findings, or feature requests directly to the main repository pipeline.

File Technical Report
Community

GitHub Discussions

Ask setups questions, share deployment layouts, and engage with the self-host community.

Join Developer Board
Social

Facebook Support Group

Join our Facebook users group to discuss payment strategies, configure parser alerts, and network.

Join User Group
Video Guides

YouTube Support Channel

Browse video setup walkthroughs, deployment dashboard logs, and plugin setup guides visually.

Watch Video Tutorials

Frequently Asked Questions

Common questions about self-hosting the OwnPay payment gateway ledger.

Is OwnPay fully open-source and free to self-host?

Yes, OwnPay is 100% open-source, released under the GNU Affero General Public License v3.0 (AGPL-3.0). You can self-host the payment gateway infrastructure on your own servers with complete ledger autonomy and zero licensing fees.

How does the companion Android SMS Parser secure transaction tracking?

The Android SMS Parser is a companion application that runs on your local device. It securely captures SMS transaction alerts sent by local mobile banks (such as bKash, Nagad, and Rocket) and forwards them to your OwnPay ledger via sandboxed API webhooks to reconcile client orders automatically without exposing keys to third-party processors.

Which payment gateways does the plugin engine support?

OwnPay has a modular plugin structure that supports over 123+ platforms globally and locally, including Stripe, PayPal, SSLCommerz, and local mobile banks, alongside customized integration interfaces.

Is self-hosting payment gateways secure?

Self-hosting with OwnPay is highly secure because it operates within your private infrastructure. You own the transactional databases, API keys, and customer details, ensuring total compliance, privacy, and protection from third-party vendor leaks.

Direct Inquiry Desk

Need help with database issues, configuration problems, or license compliance? Submit a secure ticket directly to our developers. Your message will be logged securely in our support infrastructure.

Official support desk: [email protected]